An interesting article from the New York Times about the flip side of OpenTable (the online restaurant reservation site) that diners don't see. Like those "frequent shopper" cards you get from your grocery store, it turns out the reservation site is as valuable for the information it gives restaurateurs as it is for the diners who want to reserve a table.
Thanks to Sam at Becks & Posh for the link.
Monday, September 10, 2007
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